Privacy Policy

Last Updated: November 2025

Welcome to Ortak UAE. We value your privacy and are committed to protecting your personal information. This Privacy Policy, Delivery, and Terms & Conditions document explains how we collect, use, and safeguard your data when you visit our website or make a purchase.

1. Information We Collect

We may collect personal information such as:

Name
Contact details (email, phone number, address)
Payment and billing details (processed securely through trusted gateways)
Order history and preferences

We also collect non-personal data such as browser type, device information, and website usage statistics to improve user experience.

2. How We Use Your Information

We use your information to:

Process and deliver your orders
Communicate order updates and promotional offers (if opted-in)
Improve our products and services
Respond to customer inquiries and support requests

We never sell or share your personal data with unauthorized third parties.

3. Data Protection

Your data is stored securely and protected against unauthorized access, alteration, disclosure, or destruction. Online payments are processed through encrypted and PCI-compliant systems.

4. Delivery Policy

Orders are processed within 1–3 business days after confirmation.
Delivery timelines within the UAE are up to 7 working days from the date of dispatch.
You will receive tracking information once your order has been shipped.
Any delays caused by unforeseen circumstances (e.g., customs clearance, weather conditions, or courier issues) are beyond our control, but we will assist you in tracking your order.

5. Terms & Conditions

By placing an order through our website, you agree to the following terms:

All products are subject to availability.
Prices are displayed in AED and may change without prior notice.
Customers are responsible for providing accurate shipping and contact information.
Any misuse of our website, including fraudulent transactions, is strictly prohibited.
Intellectual property rights for all content, logos, and designs on our website belong to Ortak UAE.

We reserve the right to modify, update, or revise these terms at any time without prior notice.

6. Contact Us

If you have any questions or concerns regarding our policy, please contact us:

Ortak UAE
📧 Email: ortak.uae@gmail.com
📞 Phone: +971 56 340 1016

Thank you for shopping with Ortak UAE — where style meets comfort.